Why Customer Experience is Vitally Important Providing excellent customer service has always been something that successful companies prioritize. However, today business are seeing a shift in this focus from simply providing good service for their consumers to providing a great and memorable experience. What is customer experience and why is it so important to…
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7 Tips for Attracting and Retaining Talent
How small business owners can build their team for the long term What can small businesses do to attract and retain talent? Here are seven ideas small business owners can do immediately to attract the right talent, engage their teams, increase retention, and ultimately grow! No. 1: Create a Culture of Collaboration Employees leave bosses,…
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Real World Match: How We Search for Candidates
Real World Match: How We Search for Candidates When a company engages our firm to assist with a candidate search, we spring into action, working behind the scenes in ways that the client doesn’t see. We screen candidates by analyzing their resumes and work history. We check references via calls and emails. We dive deep…
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The Benefits of Retained Search Firms
The Benefits of Retained Search Firms Some companies believe that more recruiters searching for your talent equates to greater market coverage. But in the staffing world, quantity doesn’t equal quality. Retained search firms have demonstrated fill rates near and far above 90 percent. Contingent recruiting firms often have fill rates of less than 35%. Why…
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How Interns Lead Us
How Interns Lead Us Sure internships help build careers—but not just for the young professional learning the ropes. The goal of an internship is to foster professional development and positively influence career paths. But while we often champion the benefit internships have for these bright new stars, there are two other big advantages to consider.…
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The Talent You Need, When You Need It
The Talent You Need, When You Need It We can help you fill talent gaps in your department with contract or interim resources. In the lifecycle of any business, staffing needs expand and contract based on a variety of internal and external factors. An employee takes a leave of absence; your company is launching a…
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Half a truth is often a great lie
Half a truth is often a great lie “Half a truth is often a great lie” -Benjamin Franklin According to HireRight’s 2017 Employment Screening Benchmark Report, 85 percent of employers caught applicants lying on their resumes or job applications. Candidates, even at the highest levels, are embellishing their resumes. What are candidates lying about and…
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Why do Workers Quit?
Why do Workers Quit? I recently read an article on LinkedIn, The Real Reason Workers Quit Their Jobs, and decided to survey my team at Risch Results. Every day we work hard to ensure the talent we find for our clients not only has the necessary skill set and experience for the position, but also…
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Clean Cut: Job Seekers Must Keep a Professional Social Media Presence
Clean Cut: Job Seekers Must Keep a Professional Social Media Presence When organizations retain our firm to find top talent, we look for a candidate who has the best experience, skills, and potential for cultural fit. Cultural fit is key because organizations want to make sure their employees will thrive in the company’s culture. As…
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