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Risch Results Interview with Rebecca Heiss

Risch Results Interview with Rebecca Heiss How do you bridge the gap between wanting to be a diverse and inclusive company to being that company?  Jolene speaks with Rebecca Heiss, CEO and Founder at Icueity, LLC to identify commonalities of diverse and inclusive business leaders. Rebecca has been speaking to leaders and professionals for 7…
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How recruiters should define “fit.”

How recruiters should define “fit.”
If you’ve spent much time learning about recruiting or hiring, you’ve probably come across the word “fit.” We’ve used “fit” often to describe the way a candidate might match a company’s or a position’s skillset. We even offer a FIT assessment.  While “fit” is typically a positive descriptor, it’s important to understand that using the…
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Tips for Hiring Virtually

Tips for Hiring Virtually
As a full service recruiting and staffing firm, we’re with our clients step-by-step throughout the hiring process. For the past few months, an added challenge for many of our clients has been navigating the hiring process virtually.  Whether you’re hiring for a remote role or hosting interviews on Zoom for the first time, here are…
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4 Ways to Mitigate Bias When Recruiting and Hiring

4 Ways to Mitigate Bias When Recruiting and Hiring It’s a difficult time to be hiring. The future of many industries is uncertain, the market is flooded with candidates, and the pressure to find the right person to fill a vacant position is at an all time high. Many leaders are also reflecting on their…
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4 Reasons You Need an Employee Loyalty Program

4 Reasons You Need an Employee Loyalty Program
4 Reasons You Need an Employee Loyalty Program Businesses will work overtime to get their customer’s loyalty, but what about their employees? One of the best things about being a Kroger shopper is the loyalty rewards program they have. They give me special pricing so I can save more money. I earn points I can…
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The 5 Strategies You Need Now to Increase Post-COVID-19 Employee Loyalty

The 5 Strategies You Need Now to Increase Post-COVID-19 Employee Loyalty There’s no sugar-coating it. Your employees are scared, and since we’re being 100% honest, you’re scared too. The world changed in a matter of days, and with the state of the world in question, employees are looking to companies for some semblance of support…
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How To Identify Where Your Employee Onboarding Process Needs Help

How To Identify Where Your Employee Onboarding Process Needs Help
How To Identify Where Your Employee Onboarding Process Needs Help Understanding Your Team To Build A Stronger Culture When high school graduates go off to college, there’s an orientation process that helps new students integrate into the school dynamic. Whether it’s a week or just a couple of days, colleges help their freshman get acquainted…
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Why Customer Experience is Vitally Important

Why Customer Experience is Vitally Important   Providing excellent customer service has always been something that successful companies prioritize. However, today business are seeing a shift in this focus from simply providing good service for their consumers to providing a great and memorable experience. What is customer experience and why is it so important to…
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