Why Customer Experience is Vitally Important Providing excellent customer service has always been something that successful companies prioritize. However, today business are seeing a shift in this focus from simply providing good service for their consumers to providing a great and memorable experience. What is customer experience and why is it so important to…
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What Happened to Our New Hire?
What Happened to Our New Hire? Has your company encountered a scenario in which a new hire seemed thrilled to be offered a position on Monday, only to reject the job before the week was over? These sudden changes of heart before the job truly begins are not just puzzling - they’re becoming increasingly…
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We Specialize in Finding the Right Talent to Meet our Clients’ Unique Needs
We Specialize in Finding the Right Talent to Meet our Clients' Unique Needs Risch Results was recently engaged by a North Texas-based manufacturing company to replace a controller who had just resigned. The company knew they needed an experienced individual to lead the department, but they were struggling to identify the level they would need…
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How to Recruit in a Tight Labor Market
How to Recruit in a Tight Labor Market The job market ebbs and flows with employment rates, and as the economic fundamentals stay positive, we can expect employment across most industries to remain tight. Low unemployment means we are in what executive recruiters call a “candidate’s market.” As such organizations looking to hire need to…
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Benefits of Hiring Contractual Employees
Benefits of Hiring Contractual Employees In the lifecycle of any business, staffing needs expand and contract based on a variety of internal and external factors. As such, it makes sense for some companies to take an agile and flexible approach to hiring employees by using a contract-to-permanent job placement model. Contract staffing offers several benefits,…
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Is Your Company Really Ready to Hire?
Is Your Company Really Ready to Hire? An organizational assessment can help you find the answer Risch Results was engaged by a three-year-old company ready to find key talent to support its growth. The company had been experiencing turnover in the last year, so the CEO asked us to learn more about the reasons why,…
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Clean Cut: Job Seekers Must Keep a Professional Social Media Presence
Clean Cut: Job Seekers Must Keep a Professional Social Media Presence When organizations retain our firm to find top talent, we look for a candidate who has the best experience, skills, and potential for cultural fit. Cultural fit is key because organizations want to make sure their employees will thrive in the company’s culture. As…
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What Managers Can Learn from My Recent Hire
What Managers Can Learn from My Recent Hire By Jolene Risch I’ve written about strategies for getting the best out of employees, from issuing tough love in the workplace to looking beyond the black and white of a resume to discover skills that aren’t obvious at first glance. Taking a more macro approach, let’s talk…
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Giving Back to the Community Is Well Received among Job Candidates
Giving Back to the Community Is Well Received among Job Candidates By Catherine Cuellar, Director of EFNT and Jolene Risch Risch Results Community Involvement 9.3.15 If employee retention is an employer’s goal, then engagement must be part of the business mission. When companies embark on talent acquisition efforts, they often overlook the value of publicizing their organization’s role…
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Effective Onboarding Boosts Employee Retention
Effective Onboarding Boosts Employee Retention By Jolene Risch and Adrienne Bommarito When you walk into a networking event and see someone you know, there’s a sense of comfort and familiarity. That feeling is the same one new employees covet, even from day one on the job. Ensuring new employees feel like they’re part of the…
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